Streamline your research with our new Laboratory Information Management System (LIMS) Software Upgrade.
Check out your new LIMS upgrade software!
We’ve recently updated our LIMS system. The improvements made to our LIMS, enables IDEXX BioResearch to deliver data quickly and in the formats you prefer. We have also significantly improved the invoicing process. Now we’re able to invoice weekly, so that you can manage your research budget and overall lab testing product and services costs more efficiently.
New Customer Account Set-up
Our hassle-free new account set-up feature sets up your account for you! Simply submit your samples to IDEXX BioResearch Pathology Services for the first time, and your account will be automatically set up for you when your samples arrive at the lab. Within 24 hours of sample receipt, you'll also receive an email that includes your UserID and password.
Contact LIMS support today if you have any questions: LIMSfeedback@idexx.com
We have new Submission Forms below.
Quoting and Order Submissions
Here are a few new updates that will streamline your order submission process:
Our Research Support Team (RST) is available to provide additional information on test codes, submission and shipping instructions at any time.
• A results report in .pdf and .xls format will be sent to the contact email on the submission form.
Here are a few new updates that will streamline your invoicing process:
Thank you for selecting IDEXX BioResearch as your research lab testing service provider and for taking the time to become familiar with our new LIMS Software Upgrade. Please don’t hesitate to let us know if you have any questions. We welcome any feedback and look forward to continuing to provide you with the best research lab testing services available.
Once you login to the new IDEXX BioResearch LIMS system, you will have the ability to:
If you already have a LIMS UserID, log in here:
Research Support Team:
Phone: 1 800 544 5205 x2
Prior to each sample shipment, it is helpful to alert us, by calling or by emailing the RST with
You can also send along a completed copy of the submission form.